Integrations
Batida connects with the tools your team already uses, keeping everyone informed and automating workflows throughout the incident lifecycle.
Communication
| Integration | Description |
|---|---|
| Slack | Incident notifications, slash commands, and auto-created channels per incident via OAuth. |
| Microsoft Teams | Adaptive card notifications delivered directly to Teams channels via webhooks. |
Communication integrations
Both Slack and Teams keep your responders in the loop without leaving their preferred chat tool. Notifications are sent for every status transition and timeline update.
Issue Trackers
| Integration | Description |
|---|---|
| Jira | Auto-create Jira issues on incident open, sync status transitions, and mirror timeline comments. |
| GitHub | Create GitHub issues, update labels on status change, close on resolve, and add timeline comments. |
| Linear | Create and update Linear issues via the GraphQL API, sync status and comments. |
Issue tracker sync
Status transitions are bidirectional. Resolving an incident in Batida closes the linked issue, and closing the issue in the tracker marks the incident as resolved.
Alerting
| Integration | Description |
|---|---|
| PagerDuty | Bidirectional sync -- create PagerDuty incidents from Batida and ingest PagerDuty alerts via webhook. |
| Alert Webhooks | Ingest alerts from Datadog, Grafana, or any generic HTTP webhook with automatic normalization. |
Alert deduplication
When multiple alert sources fire for the same service, Batida groups them into a single incident to reduce noise. Deduplication rules are configurable per integration.
Knowledge Base
| Integration | Description |
|---|---|
| Confluence & Notion | Auto-create postmortem pages in Confluence or Notion databases after an incident is resolved. |
Communication Channels
| Integration | Description |
|---|---|
| Twilio | Send SMS notifications for alerts and escalations, and set up voice call routing for on-call responders. |
Getting started
- Navigate to Settings > Integrations in the Batida dashboard.
- Choose the integration you want to enable.
- Follow the provider-specific setup guide linked above.
- Test the connection using the built-in ping button.
Each integration page below includes setup instructions, configuration examples, and troubleshooting tips.