Postmortems
A postmortem is a written record of an incident: what happened, why it happened, what the impact was, and what the team will do to prevent it from happening again. In Batida, postmortems turn every incident into a learning opportunity.
Why postmortems matter
Blameless postmortems build a culture of transparency and continuous improvement. They capture institutional knowledge that helps teams respond faster and make fewer mistakes over time.
The postmortem workflow
Every postmortem in Batida follows a structured workflow:
Draft -> Review -> PublishDraft -- A Commander, responder, or any team member creates the postmortem. They fill in the timeline, root cause, impact, and action items. AI can generate an initial draft automatically. Learn more in Creating postmortems.
Review -- Before publishing, the draft is shared with stakeholders. Reviewers can leave comments and suggest changes. The postmortem cannot be published until it passes review.
Publish -- Once approved, the postmortem is published and becomes visible to the entire organization. It is linked to the original incident for easy reference.
INFO
Only users with the Incident Admin or Org Admin role can approve and publish postmortems.
AI-powered summaries
Batida uses AI to generate postmortem summaries from incident data. With one click, you get a structured draft that covers the timeline, root cause analysis, and action items. The generated content is fully editable. Read more in AI-powered summaries.
Action items
Every postmortem should produce concrete action items -- tasks that reduce the chance of a repeat incident. Batida lets you create, assign, and track action items across multiple postmortems. Read more in Action items.
Where to go next
- Creating postmortems -- learn how to write a postmortem from scratch or from an incident.
- AI-powered summaries -- generate drafts with a single click.
- Action items -- track follow-up tasks across postmortems.
- Templates -- use or create postmortem templates for consistency.